Did you read the article about the 2-on-1 calls? Not a very hard concept to understand: one caller, two agents. The agents work together to fulfill the perv's fantasy. Even though the bosses sent out an e-mail explaining the procedure and then called everybody to go over the procedure, they said many girls weren't getting it, so there was a MANDATORY and UNCOMPENSATED teleconference at a LONG DISTANCE NUMBER on how to do these 2-on-1 calls.

I've always kind of wondered who the other phone girls are and now I know. They are stupid idiots, who else would be stuck in this no-skill, mentally disturbing job.

The coach took roll call and then told us that she wanted to practice with each other so we could get the hang of it. Okay, seems reasonable. However, instead of sticking to the task, I had to listen to a stream of endless, inane "What do I do if ..X.. happens?" questions. To which the answer was basically, "Do the best you can, and let's stick to the subject at hand."

The conference ended up being an entire hour long and I was so pissed off, that I couldn't hold on to a perv for longer than about 3 minutes after it.